PAYMENT AND REFUND POLICY

Welcome! Thanks for visiting us.

Using this Website indicates that you have both read and accepted the terms and conditions set forth in these Payment and Refund Policy.

You agree to pay all applicable fees related to your use of this Website and our Services in accordance with the conditions and tariffs which are described fully on our payment page.

We may suspend or terminate your account and/or access to our Services and this Website if your payment is late and/or your offered payment method (e.g., credit card or PayPal account) cannot be processed or is declined or revoked.

By providing a payment method, you expressly authorize us to charge the applicable fees on said payment method as well as taxes and other charges incurred thereto.

By purchasing a subscription on our Website, you express full consent to this Policy and authorize us and our payment processing service provider to store your name, surname and card expiry date and to initiate transactions on your behalf and/or to process transactions initiated by you by using the Credentials on File. The subscription is auto-renewed at the end of payment period until it is canceled. For more information, please see our Credentials on file policy.

If we try to debit funds for the subscription, we find that there is not enough money on the balance to pay the chosen tariff, we can debit a smaller amount of money for a limited amount of subscription time (hereinafter referred to as reduced rates). The number of such write-offs is unlimited and they can last until there is the amount of money on the user’s card balance sufficient to debit for the subscription selected initially. The reduced rates plans are applied depending on the initial subscription you have chosen and are available for review on our website.

To cancel a SUBSCRIPTION, you can manage it, either by:

If you choose to cancel your subscription within your trial period, your subscription will remain active until theend of your subscription period, and no subsequent charges will be processed.

When you cancel a paid subscription you’ll still be able to use your subscription for the time you’ve already paid. The rest of the unused paid subscription is non-refundable.

You can request a refund within 7 days after payment by contacting us at info@xpn.com. If you are eligible for the refund, your refund will be processed within 30 days and will be credited back to your original form of payment. Please note that some banks may take longer. If you don't receive your refund within this time frame, please give your bank a call.

After 7 days your payment will be non-refundable. Also we do not provide refunds for any partial-month membership periods. However, there are exceptions detailed below.

We are not responsible for the use by third parties of an account registered using your bank card. Refunds for fraud, billing system errors, or other circumstances include such cases as:

If the subscription was purchased by a minor, the parent, guardian or legal representative must contact us and provide proof that the card was used by a child. Refund negotiations are conducted only with the cardholders.

If you are eligible to get a refund or you have questions about our payment policy, please contact us at info@xpn.com